What can you do as an administrator?

New web user

New web users are added by going to My page > Edit users and profile > Create user

The fields Name, My store, Email address, and Username are mandatory and must be filled out. As a starting point, we recommend that the username be set to the email address. My store should be set to the Ahlsell store that the user shops at most frequently or the store that is closest to the user's location. This can always be changed later.

Below the fields with user information, there is an option to enable the receipt of order confirmations as well as edit the user's account profile and permissions. The account profile indicates whether it is a regular user or an administrator. In the Account Access column, you can set the user's permissions:

Complete the registration by clicking the CREATE button. An activation email will now be sent to the web user, where they must:

• 1. Click on the link "Activate my login" in the email
• 2. Create a password for the web user
• 3. Accept the web terms

The user now has access to Ahlsell's webshop. The same login is used to log in to our app, which you can find more information about here.

Edit web user (User Administration)

In the menu bar at the top, you as the administrator have access to User Management. From here you can edit all web users on your webshop.

By clicking on the menu item, you get a comprehensive overview of all users, where you can quickly gain insights into their:

- Username
- Name
- Type (user/administrator)
- Status (Active/Deactivated)
- Last login (date)

Next to each user, there is a small trash can icon that can delete the user by clicking on it. Please note that when you delete a user, all data including favorites lists associated with the user will be deleted. As an alternative, we recommend that you edit the specific user and select "Deactivated" as the status.

If you need to edit the user's data, you should click on the user's username. After that, you can change the fields with which the user was created. Always ensure that the users' information is up to date.

Account Access

In the Account Access box at the bottom of the page, you can make two changes. First and foremost, you can link the user to additional accounts. Here, you need to know the account number and phone number in advance.

• 1. Click on Show next to Account Access
• 2. Click on Add an existing account
• 3. Enter Account Number and Phone Number and press Add

In addition, you can manage the user's account profile (user/administrator) and permissions on the specific account. This is also where you control which account is the primary account for the user, i.e., which account is the default when logging in on the web and app.

Remember to click on SAVE when you have made changes. The respective user must log out on both the web and app to see the changes.

At the bottom of the page, you can set a temporary password for the user. If you change this, remember to inform the user of the username and email address for password recovery.

Deactivate web user

If there is a need to remove a web user from your webshop, we recommend that you edit the respective user under User Administration and select Disabled as the status. This way, the web user's data is preserved on your webshop, and access for the web user is closed.

Account Administration

If you are an administrator on multiple accounts, you can get a complete overview by going to My Page > Edit users and profile > Account administration.

The page allows you to restrict the creation of new users on your webshop. This is done by unchecking the box in the "Allow new users" column.